At Picture Perfect Window Cleaning & Lights, your privacy is just as important to us as your view. This policy explains how we collect, use, and protect your information when you visit our website or book our services.

1. Information We Collect

We only collect information that is necessary to provide you with top-tier service. This includes:

• Contact Details: Your name, phone number, email address, and physical service address.

• Service History: Notes on your property, past cleanings, and any specific preferences you’ve shared with us.

• Payment Information: Processed securely through our third-party payment partners. We do not store your full credit card details on our own servers.

• Website Data: Basic technical information like your IP address and how you interact with our site (via cookies) to help us improve your user experience.

2. How We Use Your Information

We use your data to keep things running smoothly:

• To schedule and confirm your appointments.

• To send invoices and process payments.

• To communicate important updates (like weather-related rescheduling).

• To send occasional promotional offers or seasonal reminders (which you can opt out of at any time).

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. Period.

We only share your data with trusted partners who help us run our business, such as:

• Our scheduling and CRM software providers.

• Secure payment processors.

• Email service providers for sending your quotes and receipts.

4. Data Security

We take the security of your information seriously. We use industry-standard encryption and secure protocols to ensure that your personal details are protected from unauthorized access or disclosure.

5. Cookies

Our website uses “cookies” to enhance your browsing experience. Cookies are small files stored on your device that help us understand which parts of our site are most popular. You can choose to disable cookies in your browser settings, though it may affect some features of the site.

6. Your Rights

You are in control of your data. At any time, you may:

• Ask us what information we have on file for you.

• Request that we update or correct your information.

• Request that we delete your personal data from our active marketing lists.

7. Changes to This Policy

As our business grows, we may update this policy. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or concerns about how we handle your privacy, please don’t hesitate to reach out.